Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

  • please telephone 01751 471296 and press 3 between 2pm and 5pm Monday to Friday.

You can also:

  • bring the paper form to the surgery, if the surgery gates are open, you can post it through the prescription letterbox. If the surgery gates are closed, you can post it through the main surgery letterbox at the front of the building.

We do not take repeat prescription requests via email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 working days after you have ordered it.

Patients who live outside of the Pickering and Thornton-le-Dale area can collect their medication from the Dispensary at Pickering Surgery between 9am – 1pm and 2pm – 6.30pm, Monday to Friday.

For patients living in Pickering and Thornton-le-Dale your prescription will be sent electronically to your chosen Chemist for dispensing.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.